Ralph-

I became very concerned as I read your review.  I asked our Service Drive Manager to contact you immediately.  Here is his email to you.

--- Curt Patton wrote:

> Dear Mr. O'Donnell, You posted a review on our site that indicates you are very unhappy with the services performed on 4-15-2010. At H&H Chevrolet we take great pride in our customers satisfaction. I really felt that you were satisfied when you left last Friday. In the end I m glad you posted your review. I have reviewed your bill from 4-15-2010 and we made a mistake. The left front wheel hub should have been covered under your power train warranty. The cost for that repair was $540.60. You have a $200.00 deductible leaving $340.60 that we will be refunding to you. I am so sorry we failed to catch this on Friday. It is our job and we let you down. I hope your transmission is performing well. I would like to discuss it with you to make sure you have no questions about the warranty that covers your vehicle.

*************

UPDATE:

Ralph after reading your reply to Curt's email (attached above in "your review" ) I'm hoping that we brought at least some satisfaction to you.  PLEASE let Curt or myself know if you ever have a concern about our dealership.......sales or service.  My direct line is 596-2727-we DO care Ralph.

Thank you

Steve H.

Dealer-Owner