I was passing through town from Maryland, on my way to a hotel in Omaha with my 2003 Suburban.  I came to a traffic light and the truck died and wouldn't restart.  Never had trouble with it before and figured something was wrong with the fuel system.

I noticed the H&H Chevy Dealer and despite being 5pm already, gave them a call to see if they could help.  The receptionist named Tina was really friendly and sent a van to pick my family and luggage up where we broke down.  They got a tow truck to us in a matter of 15 minutes also.

They made it a priority to get our truck fixed on Saturday morning seeing we were from out of town.  I figured it was a problem with the fuel system, but Stacey took it a bit further and suggested I put the wrong kind of gas in and I spent the night in a gloom and doom state wondering if it were possible and worrying about the truck and expense.  It would have been better to not try and diagnose it without a technician present.  The technician hooked up his computer the next morning and knew immediately the fuel pump was out.

Steve the service writer was a big help on Saturday.  Only problem I had was that after I left town, I noticed a tapping in the under body area where the fuel tank was while we drove the truck. I pulled over while in Colorado City and found that the fuel line coming out of the tank was tapping the floor board.  No immediate danger, but still needed to be fixed.  

I would have liked for H&H to have called a dealer where I was located and get it fixed for me, taking responsibility for the work they did.  The mechanic should have known the fuel line was touching the under body.  Steve told me to take it somewhere and let them know my situation.  Again, I would have preferred H&H call a dealer near me and help out a little more.

Over all, great service.  The gentleman (I think it was Richard) who drove the van that took us to the hotel from the dealer was indeed a true gentleman.  He really cared and even stayed late to help us out.  Thanks for the great service.

We had a great experience with Stacy!!  She was laid back and easy going and a pleasant to do business with.  I would highly recommend her.

Stacy was an outstanding salesperson.   My wife and I had not bought a car from a dealer in over 13 years and were a little apprehensive.   Stacy did a great job of walking through the car buying process and presented us with options that we had not considered.  She allowed us to take the car we were looking at for a 3 hour test drive.  We both work and so the sales process went well past 5 hours (with the 3 hour test drive) and Stacy was still at the dealership when we returned.  We compared prices for the vehicle we ended up purchasing and H&H was well under other dealer pricing in the area.  Overall a positive experience.

We love our new truck! Thanks for everthing.

Stacy was very helpful and patient in explaining how things are done.  She always took the time to make sure that I understood what was going on and she kept me informed about the buying process as we went through it.  She made the car buying experience very pleasant. 

Stacy was very friendly, answered all my questions and worked with me well on buying the new Colorado! Excellent! I will consider buying all my cars from Stacy!

My wife and I came in looking to trade our Malibu for a larger car, mainly for our new son.  Stacy was willing to let us bring his car seat along to ensure we were getting a car that would fit him, as well as letting us stop by our house to make sure the car fit our house. That was a very big help in the buying experience, huge!

My experience was wonderrful and easy due to Stacy being prepared before even arriving at the dealership.  Her approach was not overbearing or high pressure but laid back and understanding allowing us to take our time and make decisions on our own terms.

 We are very satisfied and happy! She has been very helpful very clear and straight forward also polite and courteous. Glad to have her as our sales rep! great job Stacy and thanks so much!!!!

 Good!

Stacy was a pleasure to work with on this purchase.  She took the time to listen to my needs and was quick to find the best alternative and to close the sale.  She is customer focused and attentive.  I highly recommend her. 

Your sales lady (Stacie) was a delight.  Very professional and took a lot of time to answer any questions.  She is definitely an asset to your car dealership.

Stacy and "PJ" Garner were extremely helpful today!  They were able to answer all of my questions and PJ even bought us lunch!  Once again I was impressed with the sales professionals at H&H Chevrolet, everyone here seemed to have a very heavy workload yet I was always informed on what was going on and was always greeted with a smile.  The fast and efficient service as well as knowledgeable sales staff was key to my decision to buy a vehicle today at H&H Chevy.

 Stacy was very pleasant to work with and the process went very smooth.

Also, thanks to Doug and Brett for their help with the Kia transmission problems and for recommending Stacy.

She was very helpful and nice. She really worked hard to get me close to a payment I could afford. I was really impressed with her!!

 We appreciated not being hassled. Very pleasant, polite and professional. She made us feel as though we were receiving an honest deal. She is a very personable saleswoman.

I greatly appreciated the personable, no-pressure approach of Stacy.  She was very knowledgeable and helpful in making my decision and comparing my options.  Once I decided to purchase my Equinox, she went over all of the details of the vehicle and their service procedures.  I felt very well informed and welcome to come back with any questions.  All of the individuals who helped with the process were great!

Stacy did a great job!  She is very friendly and does not push the sale.  I felt very comfortable with the entire process.

 STACY IS A FINE, HARD WORKING, CARING PERSON.

ANYONE WHO GETS HER FOR A SALESPERSON SHOULD CONSIDER

THEMSELVES LUCKY. SHE DOESN'T GIVE UP UNTIL YOUR HAPPY.

             THANKS STACY

Stacy was awesome! She was friendly and was able to answer all my questions, she made the whole process simple and straight forward. I would recommend Stacy to anyone buying a new car.