Reviews of Stacy Keats

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Review by Michael G Leemon (Odenton, MD)
on July 12, 2011


Salesperson: Stacy Keats
Department: Service

I was passing through town from Maryland, on my way to a hotel in Omaha with my 2003 Suburban.  I came to a traffic light and the truck died and wouldn't restart.  Never had trouble with it before and figured something was wrong with the fuel system.

I noticed the H&H Chevy Dealer and despite being 5pm already, gave them a call to see if they could help.  The receptionist named Tina was really friendly and sent a van to pick my family and luggage up where we broke down.  They got a tow truck to us in a matter of 15 minutes also.

They made it a priority to get our truck fixed on Saturday morning seeing we were from out of town.  I figured it was a problem with the fuel system, but Stacey took it a bit further and suggested I put the wrong kind of gas in and I spent the night in a gloom and doom state wondering if it were possible and worrying about the truck and expense.  It would have been better to not try and diagnose it without a technician present.  The technician hooked up his computer the next morning and knew immediately the fuel pump was out.

Steve the service writer was a big help on Saturday.  Only problem I had was that after I left town, I noticed a tapping in the under body area where the fuel tank was while we drove the truck. I pulled over while in Colorado City and found that the fuel line coming out of the tank was tapping the floor board.  No immediate danger, but still needed to be fixed.  

I would have liked for H&H to have called a dealer where I was located and get it fixed for me, taking responsibility for the work they did.  The mechanic should have known the fuel line was touching the under body.  Steve told me to take it somewhere and let them know my situation.  Again, I would have preferred H&H call a dealer near me and help out a little more.

Over all, great service.  The gentleman (I think it was Richard) who drove the van that took us to the hotel from the dealer was indeed a true gentleman.  He really cared and even stayed late to help us out.  Thanks for the great service.


Omaha Traverse Buyer would Recommend Stacy Keats

by Jim W Homan (Omaha, NE) on January 22, 2011
Salesperson: Stacy Keats
Department: Sales

We had a great experience with Stacy!!  She was laid back and easy going and a pleasant to do business with.  I would highly recommend her.


Overall Positive Experience at H&H!

by Stephen Robey (Omaha, NE) on January 13, 2011
Salesperson: Stacy Keats
Department: Sales

Stacy was an outstanding salesperson.   My wife and I had not bought a car from a dealer in over 13 years and were a little apprehensive.   Stacy did a great job of walking through the car buying process and presented us with options that we had not considered.  She allowed us to take the car we were looking at for a 3 hour test drive.  We both work and so the sales process went well past 5 hours (with the 3 hour test drive) and Stacy was still at the dealership when we returned.  We compared prices for the vehicle we ended up purchasing and H&H was well under other dealer pricing in the area.  Overall a positive experience.


2011 Chevy Silverado Heads to Happy Bellevue Nebraska Customer

by Robert B Sova (Bellevue, NE) on December 18, 2010
Salesperson: Stacy Keats
Department: Sales

We love our new truck! Thanks for everthing.

Our reply

Robert-

  Thanks for choosing H&H to purchase your New Silverado! Thanks again for your business!

Steve H. | Owner/Dealer


Chevy Cruze Customers Gives H&H 5 Stars!

by Tina Swank (Omaha, NE) on October 19, 2010
Salesperson: Stacy Keats
Department: Sales

Stacy was very helpful and patient in explaining how things are done.  She always took the time to make sure that I understood what was going on and she kept me informed about the buying process as we went through it.  She made the car buying experience very pleasant. 

Our reply

Tina-

  Stacy continues to do a Really great job with her customers and making sure their experience at H&H is a good one. Being well-informed makes the process less stressful and more enjoyable! Speaking of enjoyable I hope you as excited about your New Chevy Cruze as we are! I am sure Stacy, and all of us at H&H, would love to hear any and all feedback you have on the New Cruze. Enjoy!

Steve H. | Owner/Dealer


Springfield NE Customer Gives Stacy 5 Stars!

by David Haswell (Springfield, NE) on October 11, 2010
Salesperson: Stacy Keats
Department: Sales

Stacy was very friendly, answered all my questions and worked with me well on buying the new Colorado! Excellent! I will consider buying all my cars from Stacy!

Our reply

David-

 Those are very kind words about Stacy and I will make sure she gets your review. I am sure Stacy will be more than happy to help you with anything else you need, and of course your next vehicle! Enjoy the New Colorado.

Steve H. | Owner/ Dealer

 


Stacy Goes the Extra Step for Omaha Equinox Buyer

by Walter O'Dell (Omaha, NE) on October 9, 2010
Salesperson: Stacy Keats
Department: Sales

My wife and I came in looking to trade our Malibu for a larger car, mainly for our new son.  Stacy was willing to let us bring his car seat along to ensure we were getting a car that would fit him, as well as letting us stop by our house to make sure the car fit our house. That was a very big help in the buying experience, huge!

Our reply

Walter-

  Sounds like Stacy really made the extra effort to make sure you found the perfect vehicle! That is a great car buying experience and I will make sure Stacy gets your great review. Enjoy your new Equinox!

Steve H. |  Owner/Dealer



Harlan Iowa Customer Gives Stacy 5 Stars!

by Kyle C Murtaugh (Harlan, IA) on October 9, 2010
Salesperson: Stacy Keats
Department: Sales

My experience was wonderrful and easy due to Stacy being prepared before even arriving at the dealership.  Her approach was not overbearing or high pressure but laid back and understanding allowing us to take our time and make decisions on our own terms.

Our reply

Kyle -

A prepared sales person can make the buying process much easier and less stressful. Stacy always seems to leave a good impression with her customers, and I am glad to hear she did it again. Enjoy your Dodge Nitro, and I am sure you can turn to Stacy if you ever need anything. Thanks for your business.

Steve H. | Owner/Dealer



Chevrolet Silverado Buyer Is Satisfied and Happy With H&H Chevrolet

by Marcelino Barajas (Omaha, NE) on September 23, 2010
Salesperson: Stacy Keats
Department: Sales

 We are very satisfied and happy! She has been very helpful very clear and straight forward also polite and courteous. Glad to have her as our sales rep! great job Stacy and thanks so much!!!!

Our reply

Marcelino-

  It sounds like Stacy did a fine job handling the sale of your new Chevrolet Silverado.  'Satisfied and happy' means that she did a great job.  From all of us here at H&H Chevrolet, thanks for your purchase.

Steve H. | Owner/Dealer


Another Happy Papillion Customer

by Linda S Smith (Papillion, NE) on August 14, 2010
Salesperson: Stacy Keats
Department: Sales

 Good!

Our reply

Linda-

  Your comments were brief but the 5 Stars say it all.  I hope you enjoy your Chevy Silverado.  It really is a great truck.  From all of us at H&H Chevrolet, thanks for your purchase.

Steve H. | Owner/Dealer


'Customer Focused & Attentive'

by David Walker (Omaha, NE) on August 10, 2010
Salesperson: Stacy Keats
Department: Sales

Stacy was a pleasure to work with on this purchase.  She took the time to listen to my needs and was quick to find the best alternative and to close the sale.  She is customer focused and attentive.  I highly recommend her. 

Our reply

David-

  Please-recommend her!  If you do, make sure you go to the Friends & Family page on our website.  You can earn money by recommending Stacy to your friends and family.  Thanks for buying your new Aveo.  I'm sure you'll enjoy it.

Steve H. | Owner/Dealer


Stacie Was A Delight

by Bradford I. Gabrie (Omaha, NE) on August 7, 2010
Salesperson: Stacy Keats
Department: Sales

Your sales lady (Stacie) was a delight.  Very professional and took a lot of time to answer any questions.  She is definitely an asset to your car dealership.

Our reply

Bradford-

  At H&H Chevrolet we spend a great deal of time training our salespeople.  I'm glad Stacie was so helpful. 

  I hope you enjoy your vehicle.  Our Used Vehicle Department tries to have a large selection of quality used vehicles on hand at all times.

Steve H. | Owner/Dealer


Sales Professionals at H&H Close the Deal!

by Anthony J Moniewski (Omaha, NE) on July 31, 2010
Salesperson: Stacy Keats
Department: Sales

Stacy and "PJ" Garner were extremely helpful today!  They were able to answer all of my questions and PJ even bought us lunch!  Once again I was impressed with the sales professionals at H&H Chevrolet, everyone here seemed to have a very heavy workload yet I was always informed on what was going on and was always greeted with a smile.  The fast and efficient service as well as knowledgeable sales staff was key to my decision to buy a vehicle today at H&H Chevy.

Our reply

Anthony-

  What a great experience, thanks for sharing it on our review site! I know not every trip to a car dealership is like yours but even so fast efficient service with a smile, even without the lunch, makes a great buying experience! Enjoy the New Traverse!

Steve H. | Owner/Dealer



Stacy Gets Another 5 Star Review!

by Rodney L Harshbarger (Gretna, NE) on July 28, 2010
Salesperson: Stacy Keats
Department: Sales

 Stacy was very pleasant to work with and the process went very smooth.

Also, thanks to Doug and Brett for their help with the Kia transmission problems and for recommending Stacy.

Our reply

Rodney-

  Wow great teamwork from both stores! Thanks for the mention of our great Service Team at H&H Kia. I'm really glad Stacy was able to help you find a great new vehicle, and that the experience went smoothly. Enjoy your Traverse!

Steve H. | Owner/Dealer


Norfolk Nebraska Customer was Impressed with Stacy!

by Angela Eppolito (Norfolk, NE) on July 15, 2010
Salesperson: Stacy Keats
Department: Sales

She was very helpful and nice. She really worked hard to get me close to a payment I could afford. I was really impressed with her!!

Our reply

Angela-

  Stacy is a great part of the H&H Team and I know she does her very best to treat customers extremely well. It is great to hear that she got you into a New Malibu! Thanks for your business and Enjoy!

Steve H. | Owner/Dealer


Honest Deal From Stacy - 5 Stars!

by Joseph Richardson (Omaha, NE) on July 10, 2010
Salesperson: Stacy Keats
Department: Sales

 We appreciated not being hassled. Very pleasant, polite and professional. She made us feel as though we were receiving an honest deal. She is a very personable saleswoman.

Our reply

Joseph-

  Stacy works very hard to give her customer the quality attention they deserve, and I know she will appreciate hearing your great comments. Thank you for you business and the review. Enjoy your New Chevy Colorado Truck!

Steve H. | Owner/Dealer


Omaha Customer Felt "Well Informed"

by Alaina Smith (Omaha, NE) on July 9, 2010
Salesperson: Stacy Keats
Department: Sales

I greatly appreciated the personable, no-pressure approach of Stacy.  She was very knowledgeable and helpful in making my decision and comparing my options.  Once I decided to purchase my Equinox, she went over all of the details of the vehicle and their service procedures.  I felt very well informed and welcome to come back with any questions.  All of the individuals who helped with the process were great!

Our reply

Alaina-

  Stacy is one of the best we have at making her customers feel right at how, I am glad that your experience was no exception! Feel free to give us a call if you ever need anything and enjoy the New Equinox!

Steve H. | Owner/Dealer


"Comfortable with the Entire Process"

by Carla Real (Gretna, NE) on June 5, 2010
Salesperson: Stacy Keats
Department: Sales

Stacy did a great job!  She is very friendly and does not push the sale.  I felt very comfortable with the entire process.

Our reply

Carla-

  Stacy is an excellent part of the H&H team, and being comfortable during the purchase is VERY important! I will make sure to pass along your praise to Stacy. Enjoy your New Traverse!

Steve H. | Owner/Dealer


Lucky To Have Stacy as a Saleperson!

by ROSA L HAMMOND (Omaha, NE) on May 18, 2010
Salesperson: Stacy Keats

 STACY IS A FINE, HARD WORKING, CARING PERSON.

ANYONE WHO GETS HER FOR A SALESPERSON SHOULD CONSIDER

THEMSELVES LUCKY. SHE DOESN'T GIVE UP UNTIL YOUR HAPPY.

             THANKS STACY

Our reply

Rosa-

  Your review not only says a lot about Stacy and her job, but her as a person. I will make sure that she recieves your review! Thank you.

Steve H. | Owner/Dealer


Stacy Gets a Raving Fan!

by Eric Ryan Griffin (Omaha, NE) on May 14, 2010
Salesperson: Stacy Keats

Stacy was awesome! She was friendly and was able to answer all my questions, she made the whole process simple and straight forward. I would recommend Stacy to anyone buying a new car.

Our reply

Eric-

  Stacy is very knowledgeable and is dedicated to taking care of her customers! I will be sure that she gets your praise. Thank you for your review and enjoy your New Silverado!

Steve H. | Owner/Dealer


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