Reviews of Doug Banks
(Show all)Omaha Customer Praises H&H Service Center
by art houston (Omaha, NE) on February 5, 2010
Salesperson: Doug Banks
Had my 06 monte in for service the middle of January, had to bring it back Feb. 3rd. Doug Banks was very accommodating, had it looked at as I waited and even had a rental/loaner on standby if needed which it wasn't. Very happy, Doug went out of his way to rectify the situation! Thanks
Our reply
Art-
Thanks for the review, glad our service team could fix your car quickly.
Steve H. | Owner/Dealer
H&H Chevrolet 2010-02-05
H&H highly reccomended for dealer service !
by Jesse Penny (Omaha, NE) on October 17, 2009
Salesperson: Doug Banks
I took my 2009 Chevy Malibu in on 10/17/2009 for a regular oil change and tire rotation. My service advisor, Doug, was very courteous and friendly. The In/Out time for how busy it was on a Saturday morning was fantastic.
Although, what prevented a 5 star rating is that I discovered after I left that there was some motor oil residue on my center console. Fortunately, it all seemed to come off easily with a towel. Hopefully it was just a one time mistake.
Overall, I would highly recommend H&H for dealer service.
Our reply
Jesse-
Thank you for letting us know we missed a Star with your recent Saturday morning service. I notified our Service Manager immediately upon reading your comment.
Overall, we are pleased that our performance was good. We just always want to do the best we can !!
Thank you
Steve H.-Owner/Dealer
H&H Chevrolet 2009-10-17
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