We talked with Amanda in e-sales and she guided us through the entire sales experience. We completely enjoyed communicating with Amanda. Clay was our sales person and was honest and courteous. We would reccommend H&H to anyone looking for a vehicle.

Tom was pery patient and helpfull to work with

My experience at H&H was nothing short of AMAZING. They got me in a new car in a timely manor. The customer service was fantastic, and they always kept me in the loop about what was going on. I will not never buy a car another place. It does not get better than the service here. I greatly reccomend H&H.

Good experience. Chris Lidgett was very helpful with the process of buying a new truck. Thank You very much. 

Mark was a nice guy.  Good salesman

Everyone I personally dealth with did a great job. Very courteous and professional.

Our reply:

Thank you for your kind words! We will pass them along immediately.

I was helped even before the store was open.  We got a lot done during that time period.

Our reply:

We wil do whatever it takes to satisfy our customers. Thank you for your comment and please feel free to contact us at any time.

Friendly service.  No high pressure or trying to sell something I didn't want.

Our reply:

Our sales staff strives to provide a stress free and comfortable shopping environment. Thank you for taking the time to comment and we hope to see you soon!

Enter your review hereRelatives have baught from H and H years so we baught a car there a few years ago , defently it was a lemon and am pretty sure they knew it. So the car was trash went to junk yard.We tuaght H ad H would deal with us and give us a good deal on another used car and a special break to make up for the great loss we sufered. Their sales person has been in close contact with us over last few months Only thing stoping us making a deal is whaiting for income tax return . Well taxes are comeing in so they called us and said come in sure we can get you financing to get a used car. I thaught great this will help the wife to establish crediit, see she dosnt have bad credit she has no credit meaning she has never barrowed much money in her life.
To my suprise this was not true we were denied credit , no reason for that ,they ran a credit check momths ago ,why lead us on and waste our time. Than to top it off they offered to take 200 dollars off a $10000 vehicle they tried to get blue book price on vehicle from us where is the help they promised and good price , was all a lie. Wife said she would not go back felt like they wasted her   time and lied to us.

Our reply:

Mr. Moheng - 
 We are very sorry to hear about your disappointment in your recent experience. I've personally looked into the purchase of your old car from us and all the details that went along with it. I also personally looked into your most recent experience in trying to purchase another vehicle from us. While I wish we could give you a different answer, we unfortunately can not obtain a lender approval that meets with your satisfaction.
 We do everything we can to offer solutions to our customers but in some cases, we don't find the solution we're hoping for.  Once your tax refund arrives I would love the chance to personally help you. My direct line is 402-596-2743 When you are ready, I would appreciate the opportunity to help you
Thank you,
 Jeff H. 

The salesman worked with me, felt like he was on my side to get the best deal possible.

Our reply:

We are so happy you are pleased with your experience at H&H Chevrolet. Stop in soon to say hello to the staff!

I worked with first the internet sales department (Tammy Horne) and they were AMAZING!  After I had finalized all the prices I came into the dealer and was very impressed with the dealership and my sales rep Pat.  I was treated with nothing but respect and honesty from the entire team.  Was a great experience and I would highly recommend anyone to buy from here.  You guys are fantastic.

Thanks!

Our reply:

Thank you for your comment and business! Our dealership works together to provide the best service we can. We appreciate you taking the time to acknowlegde our hard work and look forward to seeing you again.

 Dear Steve,

From the first time I came into the building I was greeted with a smile, door was opened for me.  The first guy I worked with was not with you all anymore so I was passed along to Mark; Mark was awsome, he answered all my question even before I asked them.  He was friendly, nice and I got this warm feeling, he made me feel appreciated despite my credit history.  Honestly I did not think I would walk out with keys in hand but he & Shirley (credit dept lady) worked their magic & somehow I am the new owner of a 2010 Dodge Journey.

I am very pleased, happy and grateful that on that night when I was on my way to another car dealer, I stopped here.  I will refer as many people I know who are looking for a new vehicle to come here and ask for Mark.  I will also be back myself.

Thank you again, Jessica Erwin

Our reply:

Thank you so much for your thorough and kind comment! Our entire staff works hard to offer the best service in the industry and truly enjoy hearing comments like yours. Thank you again and we hope to see youn soon!

My review is not a good one, but please post anyway. My bad experience started(11/2011) with being told that I could finance my license plate registration through my car loan. I was convinced to come back in to finish paperwork, not knowing, I was really renewing my contract which was to not include financing my car loan after I have already purchased the vehicle. The finance dept went back on their word and did not explain that I was resigning a new contract to not finance my license plates. This was clearly one of my conditions for me to buy a vehicle from H & H. Second, I was sold a used vehicle with 4 bad tires. (The car guy at Jensen Tire told me all the tires were cracked and would need to be replaced very soon). I"ve had 2 flat tires so far on my way to work and the 1st time it happened I called numerous times to talk to someone and had only had the car for less than 2 weeks. I called and no one wanted to return my call. I even called the store manager and he never called me back finally my call was returned and I was told "We will pay for 1/2 the cost of the tire". The 2nd flat I am still waiting on a response and that has been several weeks ago . I am assuming that H & H plan to not do anything about these bad tires and the all around bad experience that I've had to endure. I've had to miss and be late for work because of flat tires, eventually pay for tires out of my own pocket (which I can not afford) and hoodwinked into signing a contract that I did not approve of. This is the last car I will purchase here. I had so many other car dealers calling me at the time I purchased this car and I regret that I did not go somewhere else. 

Our reply:

Rhonda-
We are not happy if you're not happy.  We'd like to assist you with your issues.  I've tried to call you but missed you.  Please email me and I will personally go to work for you .  My email is wecare@hhchevy.com.  If you'd like to call, my direct line is 402-596-2743.  I am VERY sorry that you're not pleased and would love to help.  Thank you Rhonda..........hope we can talk soon.   Jeff H.

Great doing business with you.  No high pressure sales. Would come back to buy and recommend to others

Our reply:

Matt has been good to work with, very personable and helpful

Matt did a great job helping me and going to bat for me. H&H seems to do a good business with this being my first experience using them. Thank you.

I would like to thank Matt Trejo and the H&H staff for working with me on this new vehicle.  I've had some bad experiences here in the past and I believe they really did everything they could to get my repeat business. Thanks again

Our reply:

Mr. Valadez was very courteous and helpful.  He took care of our needs in a timely fashion.  He was understanding to our needs.  I would recommend Mr. Valadez to anyone who is interested in purchasing a vehicle.

Ramiro was extremely resourceful. I would deal with him again when I'm ready to trade or purchase again.

Dave worked very hard for me to find the car that was to my liking.  He was very courteous, knowledgeable of the car and what the car had on it.  I would recommend him again to any customers.  I am very happy with my experience with HH Chevy.

This is the 9th vehicle our family has purchased from John Schultz.  He has always done a great job and we will continue to consider HH Chevy for our vehicles because of his hard work. 

Ramiro is an excellent sales person and friend. i would let him sell me just about anything, but he has only yielded products of the highest standard. furthermore, his excellent professionalism and overall appearance and personal hygiene was markedly impressive and should set the standard for used auto salesman world wide.

Our reply:

My husband and I had a very good experience buying a car from H&H, our Sales Man Ramiro Valadez was very helpful and did everything in his power to make sure that we were happy with the vehicle and the payments!!! 

Was very pleased with the immediate response from my Truecar investigation.   The response was quick and had several follow up calls which was awesome.  Was such a fan of Byron Podburg and missed his involvement in my car purchases.  Thinking that Matt Ancona has filled his shoes and you will see me again.  Thanks again.  Jim Pinkham

If i had to describe our experience at H&H Chevy in one word it would have to be AMAZING!!!From the moment i called and worked with Jordan in finance who was friendly and knowledgeable to my awesome salesperson Lisa, who made us feel welcome and informed us all the way through the the buying experience. It was just a great experience. We also had the pleasure of working with Stacy k in the service department who was friendly and professional and Dave who made my short stay comfortable and pleasant. i was truly impressed at all stages of this experience with HH Chevy and have already told lots of friends about the GREAT service we received. I would like to thank the entire team as well as the other people behind the scenes who made buying our car such a Wonderful experience.

Thank You Stormi & Rod Kissel

Our reply:

Excellent service. Thank you. JP

 Had a good experience here at H&H. I researched all over town. You had the vehicle I wanted so it was a no brainer. Will probably be back in a few years for a vehicle for my wife.

Our reply:

He was friendly and very helpful. We did our research prior to coming in so it made it easier. Friendly. Tom Winckler helped as well.

Our reply:

I always buy here @ H&H Chevrolet! Great terms great service.

The salesperson seems to be very honest and upfront.  The process went smoothly and effeciently.  Matt was also very friendly and personable.  Overall we had a very good experience. 

 I made contact with Amanda on the telephone who helped me with this deal on a 2012 Malibu. Amanda save myself time and effort with a no no-nonsense proposal. When I arrived the next morning my veh was ready for inspection and was treated great by Matt with completing the necessary paperwork. This was a good expierence.

Our reply:
Thank you for sharing your thoughts regarding your experience at H&H Chevrolet. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.

Very satisfied w/service.  Prompt call backs and such...wish I were closer in order to take advantage of your service department!  Very nice people.  Thank You for making this as painless as possible as I don't like the negoiation process!

Our reply:
From the entire staff at H&H Chevrolet, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

Our reply:
Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make H&H Chevrolet the best it can be.

I cannot say enough positive things about the gang at H and H. Not only did my wife and I have a great experience buying our vehicle, but when a service issue came up a few months later, the service team was phenomenal to work with. They took care of EVERYTHING and were so professional and curteous, I can say without hesitation that I will be recommending this company to everyone. Chris in the service department was always responsive and truly went the extra mile to take care of us, and that's something you don't find very often these days. No hassle, great people, and wonderful results.

Our reply:
Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

 Matt was easy to work with, and this was probably the best experience we have had buying a new vehicle - pretty painless.  I think it helped having the best price from the internet, didn't have to do the back and forth price dickering.  Thank you.

Our reply:
Thank you for helping to make H&H Chevrolet a "World Class" dealership. We appreciate your feedback and want to do everything we can to improve upon your experience.

Dear Matt Ancona and the H and H family:

What a great experience we had at your dealership. So great we drove home a Brand New 2012 Chevy Equinox. After we were on the same page you went above and beyond in making the car buying process painless. Everyone was so professional and NICE. We felt like royality with a red carpet expierence. Hats off to you all! True meaning of team work. Thank you for welcoming us to the H and H family.

Our reply:
H&H Chevrolet has the best customers in the industry. Your thoughts are truly appreciated and will be shared with our team. We appreciate you and the time you have spent with us.

We thought that H and H was very professional.  We appreciate the quality of vehicle and how nicely it was cleaned up.  We were very satisfied with our customer experience and we will defintely buy from you in the future.

Our reply:
It was our pleasure to assist you with your purchase at H&H Chevrolet. We look forward to seeing you in our service department for your first oil change. Don't forget to to ask for your free car wash too!

 Taking care of very well and a wonderful person. Very very helpful

Our reply:
It was our pleasure to assist you with your purchase at H&H Chevrolet. We look forward to seeing you in our service department for your first oil change. Don't forget to to ask for your free car wash too!

Matthew Sleddens was very professional and patient during our business at H&H Chevy. This was the most forthcoming and honest dealership we've visited during our search for a vehicle. Customer service here is absolutely excellent!

Our reply:
Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make H&H Chevrolet the best it can be.

He was GREAT would come here again and we will be telling every one we know to come and buy a car from H&H and to work with Matt Sleddens.

Our reply:
Thank you for sharing your thoughts regarding your experience at H&H Chevrolet. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.

Awesome experience. Matt was very great at listening to my needs for a new car and found me the perfect fit.  VERY Satisfied with the process with buying @ H&H. :) 

Our reply:
Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

I was happy with the work, but very dissatisfied with the service time. 

My husband and I were the victims of vandalism to our 2008 Chevy Silverado.  On October 16 we woke up to our truck on garden blocks and all four tires/rims stolen, lug nuts in the yard, and a scratch to the rear quarter panel.  It was a Sunday and the claims process was started with the insurance company, we were given the option of H&H or a dealership in Council Bluffs to deal with.  We obviously chose H&H since we purchased our vehicle there.

It took a long time to get the tires and the rims ordered and in, at least a week.  And it felt like we were doing most of the calling as we wanted the truck off of blocks.  We wanted to put our winter tires on and due to our work schedules, by the time the rims came in, it took us a little time to get the winter tires back to H&H to be mounted to the rims.  Then when we did get the tires back it took a full 24 hours before we got them back.  My husband had to then mount the new tires/rims on a truck that was now on 4 lifts (not on the ones that the crooks used) and in a sloping driveway, very dangerous. 

He also had to push for H&H to admit that a realignment was necessary.  Per the body shop, they were unsure if we would get reimbursed for it, however the body shop agreed that after driving it (and it having been on blocks for 2 weeks) that it was neccessary and did get it squared away with our insurance company, so thank you for that.

We were unable to get the body damage looked at at the same time as H&H was busy with the hail damage and we needed our vehicle back.  Our return appt was scheduled and took an extra day. 

The outside was very clean, however was upset with the inside of the truck.  I had  spent the prior weekend cleaning the inside of the truck (shampooing carpets and vacumming) in preparation for our soon to be delivered baby.  It came back with dirty floor mats and dirt marks on the dashboard. 

I am unsure if some of the delay was completely on the part of our insurance company, our personal schedules, or H&H.  I will let my insurance company know my dissatisfaction with them, however it was November 17 before we are completely done with the entire process, 30 days for new rims, tires, tire mounting, pressure sensors, realignment, and minor body work.  And maybe my expectations were high, but it seemed like a lot of calls, back and forth trips, and delays.

Our reply:

We take your comments very seriously and will continue to improve our services for guests like you in the future.

Had a very good experience with this vehicle purchase. Everybody we dealt with were very professional and ensured that our needs were met. The facilities were very pleasing and we didn't go thirsty. Matt was on top of his game, thanks Matt!

Our reply:
It was our pleasure to assist you with your purchase at H&H Chevrolet. We look forward to seeing you in our service department for your first oil change. Don't forget to to ask for your free car wash too!

It was a great experience working with Matt Acona.  He asked a lot of great questions and really understood my truck needs.  I would highly reccommend H&H Chevy.

Aaron

Our reply:
From the entire staff at H&H Chevrolet, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

We have been to several different places searching for our car. This dealership was, by far, the very best in every way possible. We want you to know that Ramiro was able to answer all of our questions. Questions he did not know, he got up and figured them out for us. We had a very bad experience at another dealership. We did not want to do business with people who did not appreciate us. From the moment Ramiro greeted us, he was professional, polite, and knowledgeable. Ramiro was so patient and eager to work with us. He made us feel very comfortable and very important. I'm very happy to be doing business with a company who has integrity. I will absolutely not only send people to this dealership, but to Ramiro himself. He is a very big asset to your company. You are very lucky to have such a wonderful sales representative who was willing to take the time to make us happy with our purchase and to go into every single detail. Again we want to thank you for the great service that was provided to us. 

Our reply:
H&H Chevrolet loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

Cheryl. Jordan, and Matt were very helpful.  Any questions that my husband and I had were answered.  If we were not happy with the car that was picked out they did their best to achieve ultimate satisfaction.  Thank you for a great experience.

Our reply:
At H&H Chevrolet, we're proud to be your Auto Dealer of choice. We know there are a lot of choices and we appreciate you choosing us. Thank you for your feedback.

My salesman really treated me well.  He had my best interest at heart and listened to what I needed as a customer.  I told him up front what I was looking for and what I could afford.  He put me in a car I loved and one that didn't exceed my budget.  Pat is the whole package.  I am so glad he found my dream car for me.  And, because it is a certified Chevy... I get all these extra freebies.  I am one delighted customer.

Our reply:

Thank you for sharing your thoughts regarding your experience at H&H Chevrolet. We look forward to seeing you again in the future. Please don't hesitate to contact if there is anything else we can do for you.

Our car shopping and buying experience was unique.  We first visited H & H Chevrolet thinking about purchasing an Impala.  We talked with Duane, test drove a couple, and decided to wait awhile.  After learning another grandchild was on the way, we came back to H & H, luckily found Duane again and he showed us the Traverse and Equinox.  My husband liked the Traverse, I liked the Equinox.  We drove away in the Traverse . . . . and I was not convinced I would get used to driving something that big.  

Well, a few days later, I was still not very happy about our purchase and called Duane and asked if we could come back in.  He understood, made phone calls to see what we could do and thankfully was able to stop the paperwork so we could purchase the Equinox instead.  We were so grateful and amazed that a "used car salesman" went to such lengths to get us in the vehicle that truly made me happy. 

Duane should teach classes on how to be the best salesperson EVER!!  May all who come to H & H get the quality of service we did!  THANK YOU DUANE!! 

Our reply:
Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

Pat was an excellent salesman. He was very polite and informative. It was also and enjoyable experience!!

Our reply:

my experince here at h&h was great the sales man and finance team here did everything possible to get us in the car we wanted and for that i give them 5 stars thank you

brought truck in for rear springs popping,told service writer you could squzze springs together with your hands,truck had 400 miles on it,told him grease will not solve my problem,they greased rear springs and drove truck problem solved.i drove truck 6 miles and noise was back,was very dissapointed when i picked up my truck,chris tried to contact me the next day but had no desire to talk to him,truck has 1100 miles on it now altenator discharges sometimes and the front windshield now is rattling now,this truck is a dissapointment and i will not bring it back to you for any repairs.

Our reply:

Ed
 My name is Brent Pearson.  I am the Director of Fixed Operations for both H&H Chevrolet and H&H KIA which makes me the person responsible to earn your satisfaction with your new truck
 I am very sorry that we've been unable to repair your truck to your satisfaction.  I certainly realize you bought a new vehicle to have less problems, not more.  To that end, I’d sure like to help you.
 From reviewing your file, I suspect the cause of your leaf springs squeaking is related to rustproof over-spray on the leafs themselves.  I quick visual inspection would tell me.  Sometimes this is difficult (though not impossible) to remove. 
 You also commented about a lack of stiffness with your leaf springs.  That would NOT be caused by the over spray and I really do feel it’s important for us to inspect and determine the depth of that issue.
 I realize you've indicated you do not want to bring your vehicle back to us.  I understand and would like to personally involve myself to satisfy you.  We will of course provide you with a loaner vehicle and make the experience as positive as possible.  In the alternative, if you’d like to visit another Chevrolet dealership, we’d even offer to contact the dealership of your choice and help arrange repairs with them.  Bottom line Ed, we really want you to be satisfied with your new truck.
 My personal direct line is 402-596-2759 and my email is bpearson@hhchevy.com
 Please let me know how I can help you Ed.
 Thank you

I recently visited  H & H to purchase a new vehicle everything was set to go I was told and so my family and I drove 3 hrs to do the deal. Upon our arrival it was nothing but waiting around and then being told we would have to go to a different lot to view the vehicle only to find after sitting and waiting for an hour at that lot that the vehicle had been sold at auction!!! that was after they said they had the keys they just needed to find it!!! oh my god!! what a stressful experience. my recommendation is to travel to Sioux city, IA and visit with Scott and the crew at Big Deal Auto! once I walked in the door it took a total of 1 1/2 hrs to find the vehicle, test drive it, appraise my car and make arrangements for pick up of my new car AND they gave me double the trade in that H&H gave me. Happy car dealing!! I am so happy with my decision to go elsewhere.

Our reply:

Quinn, we are extremely sorry for your experience while visiting H&H. We realize that bad communication was the problem in this situation and we are working hard on our processes to make sure that we do NOT disappoint more customers like yourself. Our management team is aware of this situation, and again we apologize for not meeting your expectations. We appreciate your honest feedback and we will use this to better the experience for future customers at H&H.

Mr Valadez has been very professional and pleasant to deal with.  he's made this experience a good one, as i HATE shopping for anything that doesn't take less than two minutes to buy.  No complaints from me.

Our reply:

Salesman was very helpful and met our needs.  Everyone was very friendly.

Matt is great to work with. Process was pretty smooth.

Very nice, easy to work with and made the process simple, responding to text during off hours very dedicated. And we really appreciate all the help.

I was referred by John Heshion who has done a fabulous job walking through the credit process and locating the vehicle I wanted.  Matt did an excellent job with all the car features as well.

I am very pleased with the way things were handled. I got a car that I really like and Ramiro never gave up on helping me find exactly what I needed. If I ever need another car, I will come here for sure. Ecerybody that I came in contact with was extremly nice and polite.

We had a great experience from start to finish.  They worked with us to remain within our budget.  The online staff were very helpful and when we walked in the door, sales staff were ready to complete the process.  We highly recommend H & H. 

Process was overall satisfactory, always like to be more informed about the process though.

Our reply:

I was really impressed with Pat Campbells performance. He was helpful ,knowledgeable, and did not at one time make me feel he was pressuring me into getting something I did not want. He gave excellent information on all  cars and let me make my own decision based on the information he gave me. I will recommend Pat to others who inquire about a car.

Our reply:

I had always purchased my cars locally up until my last car.  I had a very bad experience with my local dealership.  Being a member of the US Air Force I'm a member of USAA.  H&H Chevrolet is a preferred Dealer of USAA and with good reason. 

Right away after meeting Chris I had told him of my troubles at my local dealership.  He assured me history would not repeat itself.  He took great care of me!  He was honest and straight forward. 

He even made the day kind of fun we had somethings in common and we spent as much time talking about that as we did about me buying a car.  I'm forever a customer of Chris and H&H! 

Our reply:

After our most recent trip to H&H we realized again why we had been coming back to H&H for over 40 years.  The car buying experience is never fun.  That was until this time.  Chris Lidgett did a great job at making the process of buying a car fun and easy.  He was very honest and treated us like we were royalty.  We had mentioned that we had purchased our first car from H&H back in the early 70's and several there after. 

He was very thoughtful .....at the end of the day he took us into a separate showroom to view our car.....It was on display for us.  But little did we know he had a surprise for us.  There were about 10 guys waiting for us and as soon as we walked through the door they all started clapping and Chris thanked us for being a 40 year loyal customer.  That really meant a lot to Gary and I. 

If anyone is looking for a great place and person to work with go see Chris at H&H and you will leave every bit as happy as we did.

Thank you again for treating us so good.  40 years and going strong!

Our reply:

So far so good!  New sales guys was very nice.  The closing is a long drawn out process that could be shortened up a bit.

Our reply:

very thing was very easy. he work hard and fast at his job. very will explained.

Our reply:

 Overall a quick and painless purchase.  Salesperson was not very quick with clarifying differences in the models, but I may not have been communicating my questions clearly.

Our reply:

 Excellent.  The experience was great, and he was very straightforward to work with.   I also really appreciated the binder with the car fax information and detailed vehicle history.   I would recommend Ryan and H&H to others.

Our reply:

Happy so far!

Our reply:

Sales person very friendly and knowledgeable

I would have been happier to get $50 discount from manager to treat us on husband's 80th birthday.

Our reply:

This is our fourth vehicle purchase here at H&H! We got the deal thanks to everyone.

Our reply:

My experience so far has been great, Matt has show a well variety of cars to look at, and we were able to pick one that I liked. Now just hoping everything that works out so I can get a new car and get rid of the old one I am driving.

Our reply:

Matt was very helpful and enthusiastic. He answered all of our questions and was very knowledgeable about the product he was selling. Overall a great car buying experience.

Our reply:

 i was very impressed with the friendly service with Matt today.

Our reply:

Everything was as listed.  Well worth the drive.

Our reply:

I was really satisfied with Ramiro's customer service. As we walked in, it was like as if he knew we were coming. It seemed he was expecting us. I was in need of a car. Other places i went to, i wasn't satisfied with the service. If anything Ramiro is a keeper! He was also really informative about the car. He gave me all the information needed, and thanks to him, I now have a car! THANK YOU FOR WHAT YOU DO!

Our reply:

 Mark was very helpful during the car buying experience.  He made it very easy from beginning to end and was very relatable.  His customer service was impeccable and you could not ask for a better associate to be a part of your team.  Thank you Mark!

Our reply:

Ramiro was very courteous and knowledgeable. We felt completely at ease and he made the whole experience pain free. We will definitely be back again when we need another vehicle.

Our reply:

Not sure who my son worked with. He bought a car at H and H and less then 24 hours later relized he had made a mistake. He had just come home from being overseas and was exhausted. They kept him at the office for over 8 hours trying to make this deal. I do understand a contract is a binding deal but am disappointed that in less then 24 hours they would not let him take the car back. Doesn't say much for Hand H.

Our reply:

LeAnn,

 I apologize for the bad experience that your son had while at H&H.  We realize that we are not perfect every time, and I thank for your honest feedback.  We will use this opportunity to learn and adjust our process in order to not disappoint anymore customers like your son. Thanks again for bringing this to our attention.

Steve H. | Owner/Dealer

He was very helpful, knowledgeable and went out of his way to help me and my daughter achieve our goal of getting a better car for us.  I do really appreciate all he has done, did not get this from previous car dealerships or the personal.

Our reply:

Excellent. Friendly service. Answered all our questions. Stayed late on Husker game day, Would certainly return for next purchase.

Our reply:

Pat was very courteous and helpful.

Our reply:

I am very happy!!!!

Our reply:

He was very honest, and we didn't feel forced in to any decision and he worked hard to get what we wanted. We would definitely consider purchasing another vehicle from him again.

Our reply:

I had a great experience working with Matt.  He was very helpful and answered all of my questions thoroughly.

Our reply:

he was really good with how he knew about sales and what we wanted to hear and helped us out very well he just sold us our 5th car from h and h

Our reply:

 we are happy with the salesman we dealt with.   the whole experience with h&h was good

Our reply:

Mark was very easy to work with, explained the payments, trade, and buying car basics thoroughly and was patient with all of my questions.  Made the process very easy. 

Our reply:

We have bought all of our cars and trucks from John and plan to continue doing so.  Great service, very knowledgeable and great deals.  If you are not buying from H&H Chevrolet, so sorry for you. 

Our reply:

Everything went well. High pressure to buy but worked out in end. Didn't like trying to get me to sign a buying agreement before any information on truck or loan was received.

Our reply:

I hate shopping for cars.  This was almost painless

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Ramiro did a wonderful job going to bat for me in the price and options on the car as well as my trade in. In the last 12 months I have sent many clients and friends to my prior purchasing dealership and now I will do this for Ramiro. I am very pleased with the service I got for him and the team.

Thank you!

Our reply:

It was a positive buying experience. No pressure, no hassle!  Thank you!

Our reply:

We were very happy with the service we received from Dave. He was very helpful and knowledgeable in the information that he was giving us. He did what he could to accommodate us in our purchase. Also, he took our questions in stride and answered to the best of his ability, and when he was unsure of the answers he went and found out from other sources. I would definitely buy from him again.

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VERY HELPFUL. GREAT PERSONALITY , NOT TOO PUSHY.

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Dave was great to work with! No high pressure sales. We immediately found the car we wanted and we received a great deal.

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Enjoyed working with Ramiro, found him very professional, and a good people person would like to do business with employees like him again.

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One of the easiest "car dealership" experiences I've ever had.  No pressure and pleasant.  I would recommend you to other folks!

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Very personable, and straight forward. Thanks for the help.

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(copy and paste my email to Steve)

Joking aside, excellent.  Love the car binder and the info included.

Pleasure working with John.

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