Internet Chat Brings Customer to H&H

by Jennifer Brown (Spring Hill, KS) on June 7, 2010
Salesperson or service advisor: Chris Lidgett
Department: Sales

Chris Lidgett and H & H Chevrolet are fantastic!  I always believed the statement "if it looks too good to be true then it is."  After four months of looking for a truck I came across H & H Chevrolet and Mr. Chris Lidgett.  As I was browsing the dealership website I was invited to Instant Message Mr. Lidgett.  I decided to "speak" with him online.  There were a couple of trucks that had caught my eye, especially their features and the price.  I had previously been looking at purchasing a used truck, because I was not willing to pay almost $40,000 for a new truck.  Mr. Lidgett and I "conversed" online for over an hour.  He was very patient and professional.  He answered all my never ending questions.  He then was kind enough to email me the build lists of the two new trucks I was interested in.  My husband and I reviewed the two trucks and the prices that were quoted.  The trucks had all the features we wanted and more.  The price for each one was so good, it concerned us.  So, I emailed Chris Lidgett with more and more questions.  He answered all my questions and concerns.  He took the time to explain how H & H Chevrolet did their pricing and this is why I could get a Brand New truck for thousands less then a used one.  Even though this dealership was over 200 miles from my house we decided to purchase one of the trucks.  Thanks to Chris Lidgett and H & H Chevrolet the statement "if it looks too good to be true then it is" has been proven false.  Thank you so very much Chris for all your help and patience.

Our reply

Jennifer-

  It continues to amaze me on a daily basis how the internet and technology can bring business TO the customers. We pride ourselves on handling all internet leads with extreme personal attention, and Chris is one of the best. Again what a great opportunity for the customer to be able to instant message and email in the comfort of their home or office, and get a great deal on the perfect vehicle for them! Thanks for driving from Kansas to do business with H&H, and enjoy your New Silverado!

Steve H. | Owner/Dealer

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H&H Chevrolet 5 2010-06-07
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